75% of your customers will never answer a call from a number they don't recognize — even when they're actively shopping, waiting on a service update, or expecting a callback. They see an unknown number and assume it's spam. Your salespeople, BDC agents, and service advisors are making calls all day long that never connect. DealerIdentify changes all of that. It's verified branded calling that displays your business name on the customer's phone screen before they answer — across every carrier, on every iPhone and Android device, reaching over 400 million mobile phones in the United States. No app download required. No customer action needed. Your name, verified and displayed, every single call. And while DealerIdentify is a perfect match with DealerCRM, it's a standalone product that works with any phone system, any CRM, and any phone numbers in the United States. Any Automotive, RV, Powersports, Marine, or Outdoor Power Equipment dealer can enable DealerIdentify — regardless of what CRM they use today.
Every unanswered call is a lost opportunity. Every call flagged as "Spam Likely" is your dealership's reputation being destroyed. The data tells a devastating story.
of your customers will never answer a call from an unknown number — even when they asked you to call them back
of consumers assume an unidentified call is fraudulent or a robocall and refuse to answer
service calls missed every month by top-performing dealerships — calls from customers who wanted to hear from you
in estimated annual lost service revenue alone from calls that go unanswered because customers didn't know it was their dealership calling
DealerIdentify uses carrier-level STIR/SHAKEN call authentication and direct carrier registration to verify your dealership's identity on every outbound call. This isn't a caller ID app. This isn't CNAM. This is verified, carrier-authenticated branded calling that reaches virtually every mobile phone in America.
When your dealership calls a customer, your business name appears on their phone screen — verified by the carrier as a legitimate, authenticated caller. Not "Unknown." Not "Spam Likely." Not a random 10-digit number. Your dealership name, front and center, on every call. This works on every iPhone and every Android device across all major U.S. carriers — T-Mobile, Verizon, and AT&T — reaching over 400 million mobile phones. No app download required by the customer. No opt-in needed. It just works.
Every outbound call from your dealership is cryptographically signed with Full Attestation (A-level) — the highest level of call authentication available under the FCC's STIR/SHAKEN framework. This means the terminating carrier has verified that your dealership is authorized to use that phone number, that the call originated from a legitimate source, and that the caller identity has not been spoofed. Your calls carry a verified digital signature that tells the receiving carrier — and the customer's phone — that this is a real, trusted call. Not a robocall. Not a scammer. Your dealership.
DealerIdentify continuously monitors every one of your dealership's outbound phone numbers across all major carrier databases, spam registries, and reputation scoring systems — 24 hours a day, 7 days a week. If any of your numbers are ever flagged as spam, tagged as a telemarketer, or added to a negative reputation list, DealerIdentify detects it immediately and initiates remediation before it impacts your connection rates. Most dealerships don't even know their numbers have been flagged until they notice calls aren't connecting. By then, the damage is done. DealerIdentify ensures you never find out the hard way.
Bad actors spoof dealership phone numbers every day — using your number to make robocalls and scam calls that get your legitimate number flagged as spam. When your number gets spoofed, your real calls get blocked or ignored. DealerIdentify prevents this with carrier-level spoof protection that ensures no one else can use your dealership's phone numbers as their caller ID. Your numbers stay clean. Your reputation stays protected. Your calls keep connecting.
DealerIdentify doesn't just display your dealership name — it identifies which department is calling. Sales calls can display "ABC Motors Sales." Service calls can display "ABC Motors Service." BDC calls can display "ABC Motors Customer Care." F&I calls can display "ABC Motors Finance." When a customer sees the specific department that's relevant to them, they're even more likely to answer. This level of customization ensures every call from every department carries the right identity for the right context, building trust with every interaction.
DealerIdentify works as a standalone product with any phone system — but when paired with OliviaAI, the impact multiplies. When OliviaAI makes outbound phone calls on behalf of your dealership — following up on internet leads, confirming service appointments, reconnecting with lost opportunities, or conducting proactive outreach campaigns — those calls are automatically verified and branded through DealerIdentify. Your customers see your business name on their screen, even when it's OliviaAI making the call. An AI-powered outbound call from an unknown number gets ignored. An AI-powered outbound call from "ABC Motors Service" gets answered. DealerIdentify makes OliviaAI's phone capabilities exponentially more effective — and it makes your existing phone system more effective starting on day one.
Dealerships using branded calling see a 30% to 60% increase in call connections — starting from day one. Some dealers see improvements as high as 70% to 100%. That's not a typo. When customers see your dealership name instead of an unknown number, they answer. It's that simple.
Think about what that means for your operation. Your BDC team is already making hundreds of outbound calls every day — follow-ups on internet leads, appointment confirmations, service reminders, proactive outreach campaigns. Right now, the majority of those calls go straight to voicemail or get flat-out ignored. With DealerIdentify, those same calls — to the same customers, at the same time of day — suddenly connect. No new leads needed. No additional staff. No extra marketing spend. Just more of the calls you're already making actually getting answered.
Your service department alone could be losing over a million dollars a year in revenue from missed calls. Price quote verifications that never connect. Appointment confirmations that go unanswered. Declined service follow-ups that customers never hear. DealerIdentify puts your dealership name on every one of those calls and turns missed revenue into closed revenue.
And here's the regulatory reality: the FCC is actively moving toward requiring caller identity display on all verified calls. Dealerships that adopt branded calling now are ahead of the curve. Dealerships that wait will be scrambling to comply.
DealerIdentify is a standalone product that works with any phone system, any CRM, and any phone numbers in the United States. You don't need DealerCRM to use it. You don't need OliviaAI. If you're an Automotive dealership, RV dealer, Powersports dealer, Marine dealer, or Outdoor Power Equipment retailer — and your team is making outbound calls — DealerIdentify will make those calls connect. It works with whatever systems you already have in place. Of course, when paired with DealerCRM and OliviaAI, DealerIdentify becomes even more powerful — but it delivers immediate, measurable results for any dealer on day one, regardless of your current technology stack.
Your team is already making the calls. DealerIdentify makes sure they connect. Any dealer. Any phone system. Any phone numbers. Verified by the carrier. Displayed on every phone. Trusted by the customer. Start seeing results on day one — and when you're ready, pair it with DealerCRM and OliviaAI to unlock the full power of the voAIce platform.
Explore the Platform
One tool for every department — sales, BDC, F&I, service, and management — with built-in enterprise VoIP phone, SMS & RCS texting, and email. The only CRM with a fully integrated communication stack.
Your always-on AI teammate. Olivia handles emails, texts, web chats, and phone calls — inbound and outbound — with the full context of every customer relationship.
Military-grade encrypted bidirectional API. Connect any DMS, any tool, any system with voAIce's unified data platform — securely.
DealerIdentify works with any phone system, any CRM. See results from day one — verified branded calling across every carrier, on every phone.